Returns & Refunds Policy

Last Updated: October 2026

At Holy Ghost, we want you to have a positive shopping experience. Please review the following guidelines to understand our return, replacement, and refund process for Holy Ghost Gear apparel and Holy Ghost Roast coffee products.

1. Return Eligibility

Eligible items must meet the following conditions:

• Be unused and unworn.

• Include original packaging, where applicable.

• Be reported within 14 days of delivery.

Returns that do not meet these conditions may be refused, subject to applicable consumer protection laws.

2. Apparel Returns

Eligible Holy Ghost Gear apparel items may qualify for a return or replacement within the applicable return period.

Returned apparel must:

• Be unwashed and unworn.

• Have original tags attached, where applicable.

• Show no visible signs of damage or alteration.

Eligibility may depend on the product type and the reason for the return.

3. Print-On-Demand Products

Certain apparel products are made to order through third-party fulfillment providers, including Printful.

Due to the nature of print-on-demand production, returns are generally not accepted for:

• Incorrect size selection by the customer.

• Change of mind after purchase.

• Minor variations in print placement, color, or appearance.

If an item arrives damaged, defective, or different from the product ordered, please contact us within 14 days of delivery. Eligible cases may qualify for a replacement or refund following review.

4. Coffee Returns

Because coffee is a consumable product, coffee sales are generally final.

However, we may review requests involving:

• Damaged shipments.

• Incorrect products received.

• Confirmed product quality issues.

Please contact us within 14 days of delivery and provide your order details and relevant photos, where applicable. Approved cases may qualify for a replacement or refund.

5. Refund Processing

Once a return or refund request has been reviewed and approved, refunds will generally be issued to the original payment method.

Processing times may vary depending on the payment provider and financial institution.

Shipping charges may not be refundable unless required by applicable law or specified in the relevant order terms.

6. How to Request a Return or Refund

To request a return, replacement, or refund, contact our support team with the following information:

• Your order number.

• The product name.

• A description of the issue.

• Photos of any damage or incorrect items, where applicable.

Please wait for our team’s instructions before returning any product.

7. Contact Us

For return, replacement, or refund inquiries, contact us:

Email: support@holyghostgear.com

Website: https://holyghostgear.com/

We appreciate your support and thank you for being part of the Holy Ghost community.

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